In 'Customer Name' Field Of 'My Tasks' Work Queue The Contact Name Is Added (Doc ID 390216.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Symptoms

When a task is entered in the Collections Agent UI when the contact was selected, the UWQ shows under my tasks a column customer name with the value 'contact - customer name'.  It is expected is that there is a separate column for the contact info.

The issue can be reproduced at will with the following steps:
1.  Collections Agent. NAV Collections.
     Query customer
     Query Contact. Field Last name.
     Enter task under tasks tab.
2.  Collections Agent. NAV Collectors work queue.
    Node My tasks.
    Check column customer name. This shows value 'contact - customer name' in stead of 'customer  name'.

Changes

Cause

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