My Oracle Support Banner

Vendor Location Not Integrating With OTM - Error - Time_zone_gid Must Refererence A Valid Time_zone Record (Doc ID 390846.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Transportation Management - Version: 5.0 to 5.0
This problem can occur on any platform.


On 5.0 in Production:
When attempting to send a location entry through OTM via xml,
the following error occurs.

Error Exception Cannot update the LOCATION record. [TIME_ZONE_GID] must reference a valid
TIME_ZONE record.
java.sql.SQLException: ORA-02291: integrity constraint (GLOGOWNER.FK_LOC_TIME_ZONE) violated
- parent key not found




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process, and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.