Direct Shipment Building Is Not Working After Jul SR (Doc ID 391128.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Operational Planning - Version: 5.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.0 in Test: When attempting to plan an Order Release via the Direct option, the following
error occurs:

ERROR
java.lang.NullPointerException

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Logon to the Test environment and search for Order Release - DG_TEST_2_ITALIA
2. Select the Order Release and select actions - Create Buy Shipment - Direct
3. The shipment fails to plan and the log shows that there is a null pointer in trying to find a
valid rate
4. This has started to happen only after July SR and the same order gets build by using Show
Rputing Options and selecting a suitable itinerary

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot use direct option for building shipment after the July SR and the
same cannot be applied to Production environment

Verified the issue referencing data collected records as noted below.
Followed the steps in the steps to replicate by logging onto the customer system and verifying
that the issue was happening
Verified the issue as noted below:
Followed the steps in the steps to replicate by logging onto the customer system and verifying
that the issue was happening

Cause

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