Shipment Building Error When Enabling The Carrier Commitment Planning Parameter

(Doc ID 392656.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Operational Planning - Version: 5.5
This problem can occur on any platform.


-- Problem Statement:
On 5.5 : When attempting to plan shipments with the carrier commitment planning parameter,
the following error occurs:


at glog.optimization.mip.DashSolver.initializeLicense(

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Select an Order Release and click on actions, Create Buy Shipment - Bulk Plan
2. Make sure that the planning parameter, Carrier commitment is switched on
3. The error message, java.lang.NoClassDefFoundError

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot build shipments

Verified the issue referencing data collected records as noted below.
Accessed the customer system and verified the issue with the steps described by the customer
Verified the issue as noted below:

Verified the issue on the customer system as noted above


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms