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DMZ configuration Does Not Work for External Users When Using Oracle Configurator From iStore (Doc ID 392860.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle iStore - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Find on clicking the 'Configure' button, the url resolves incorrectly to wrong server, hence, the 'external' users get Null values for buttons in Configurator.

EXPECTED BEHAVIOR
Expect on clicking the 'configure' button, the url resolves correctly to the external url.

STEPS
The issue can be reproduced at will with the following steps:
1> Login to iStore
2> After login, click on any of the "CONFIGURE" button to configure item which launches the Configurator screen.
3>  All buttons have NULL value

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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