Unable to Create a Service Contract in an Operating Unit that does not use Tax (Doc ID 393088.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.
Checked for relevance on 29-Sep-2014

Symptoms

Checked for relevance on 16-MAY-2012.

On 11.5.10 in Production:
When attempting to author a contract in an Operating Unit that does not use Tax, the following errors occur when attempting to save a Covered Product sub-line:

Caution
Invalid unit of measure code (1/4)

Caution
Invalid unit of measure code (2/4)

Caution
Invalid unit of measure code (3/4)

Caution
Unable to find a tax code for the transaction.

Please ensure that you have defined an active Tax Code for the Customer Site, Customer, or
Inventory item and that the tax code hierarchy in the System Options window enables the use of a
tax code at that level. If tax codes are not defined at any of these levels, you need to manually
enter a tax code.
(4/4)

Cause

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