My Oracle Support Banner

Unable to Create a Service Contract in an Operating Unit that does not use Tax (Doc ID 393088.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Service Contracts - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to author a contract in an Operating Unit that does not use Tax, the following errors occur when attempting to save a Covered Product sub-line:

Caution
Invalid unit of measure code (1/4)

Caution
Invalid unit of measure code (2/4)

Caution
Invalid unit of measure code (3/4)

Caution
Unable to find a tax code for the transaction.

Please ensure that you have defined an active Tax Code for the Customer Site, Customer, or Inventory item and that the tax code hierarchy in the System Options window enables the use of a tax code at that level. If tax codes are not defined at any of these levels, you need to manually enter a tax code. (4/4)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.