In Contact Center, which schema stores 'CONTACT POINTS' information like email.address and active flag
(Doc ID 393897.1)
Last updated on JULY 21, 2020
Applies to:Oracle Customer Care - Version 11.5.9 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
When saving a contact in Contact Center(CSCCCCRC) by using the CONTACT POINTS Tab, what are the tables/columns impacted and where is this contact information stored?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document