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In Contact Center, which schema stores 'CONTACT POINTS' information like email.address and active flag (Doc ID 393897.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Care - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

When saving a contact in Contact Center(CSCCCCRC) by using the CONTACT POINTS Tab, what are the tables/columns impacted and where is this contact information stored?



Solution

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Goal
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