When Approving From A Reassigned Notification Purchase Order Approval Gets Deferred (Doc ID 393912.1)

Last updated on NOVEMBER 09, 2021

Applies to:

Symptoms

After reassigning a notification and approving the standard purchase order, the purchase order gets stuck in process. The following activity is deferred:

The issue can be reproduced at will with the following steps:

- As preparer navigate to Purchase Orders / Purchase Orders
- Create a purchase order and forward it to the approver A
- As approver A login with a Purchasing responsibility and choose Notifications Summary
- Click on the PO notification and choose Reassign
- Check 'Delegate your response' and reassign the Notification to another approver B
- As approver B login with a Purchasing responsibility and choose Notifications Summary
- Click on the PO notification and choose Approve
- The PO remains in process and the following process is deferred:

Cause

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