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Scheduling Organizer Not Enforcing Line Processing Constraint For Change Reason (Doc ID 394037.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.2.8 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
OEXUSCOB.pls version 115.5.11510.2
OEXOEORD.fmb version 115.699.11510.74

Symptoms

Have setup Processing (Security) Constraints when updating the Order Line Schedule Arrival Date
for Booked Orders to require a change Reason Code. This constraint works fine when updating the sales
order line Schedule Arrival Date field.

However, if the user does the same in the Scheduling Organizer form (select Find Orders > Schedule Tab and queries the order from there),
they can then change the Scheduled Arrival Date from the Scheduling Organizer form and it will allow the save without requiring the change Reason Code

EXPECTED BEHAVIOR
Expect the Schedule Organizer to behave the same as the Sales Order Updates.


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot enter a reason code when re-sheduling through the Scheduling Organizer.



Cause

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In this Document
Symptoms
Cause
Solution
References


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