iSupport: How To Restrict what Contacts in iSupport Service Request View (Doc ID 394275.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle iSupport - Version: 11.5.10 to 12.2 - Release: 11.5 to 12.2
Information in this document applies to any platform.
***Checked for relevance on 08-Sep-2011***

Goal

***Checked for relevance on 31-JAN-2012*** 

How to setup iSupport to show only those SR's where:

1. the user is the contact?
2. SR's that belongs to the account assigned to the user?
3. SR's for their organization?

Solution

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