iSupport: How To Restrict Service Request View
(Doc ID 394275.1)
Last updated on MARCH 14, 2018
Applies to:Oracle iSupport - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
How to setup iSupport to show only those SR's where:
1. The user is the Contact?
2. The SR belongs to the Account assigned to the user?
3. The SR belong to their organization?
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