No Approver Found in AME - But Expense Report is Still Approved (Doc ID 394447.1)

Last updated on MARCH 08, 2017

Applies to:

Internet Expenses - Version: 11.5.10
This problem can occur on any platform.

Symptoms

AME is enabled and an Expense Report is submitted for which AME will NOT return an approver. Find
that the Expense Report is being approved even though no approver is found.

EXPECTED BEHAVIOR
Expect that the 'No Approver' notification will be sent by the Workflow process, and the Expense
Report will NOT be approved.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Setup AME so that NO approver will be returned for an Expense Report.
2. Create and submit an Expense Report in OIE.
3. The Expense Report is still approved, and the 'No Approver' notification is NOT sent.

Cause

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