Inventory Not Getting Updated For Bill Only With Inventory Interface Order Line (Doc ID 394589.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 26-Nov-2014***

FORM:WSHFRREL.FMB - Launch Pick Release Form


Symptoms

On 11.5.10.2
All sales orders with workflow as 'Line Flow - Generic, Bill Only with Inventory Interface'

does not update inventory when order lines are at status 'Closed'.

 
Expect ...
Inventory on hand quantity not getting updated, have the inventory transaction displayed against the item.

STEPS
The issue can be reproduced at will with the following steps:
1. Enter new sales order with one order line with the above workflow, Book the order.
2. Order line status shows status as 'Fulfilled', Workflow diagram shows flow at 'Inventory
interface - Deferred'.
3. Run concurrent request  'Inventory Interface - Non-Ship'
4. Run 'Workflow Background Process' for OEOL, once it completes , order line status is 'Closed'.
5. Query inventory transactions using inventory responsibility , there are no rows, also verify pending inventory transactions screen, none is pending.
6. Workflow status shows inventory interface complete.

Cause

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