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Direct Org Transfer Error "This combination is not supported in Oracle Inventory for this transaction" (Doc ID 395088.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version to [Release 11.5]
Information in this document applies to any platform.
FORM:CSIERROR.FMB - Transaction errors Re-Processing


When attempting to perform an Inter-organization transfer of an item that is serialized At Receipt in the sending organization and serialized at Sales Order Issue in the receiving organization, the following error occurs:

"The shipping org (&SHIP_ORG) has a serial control of (&SHIP_SC) and the receiving org (&REC_ORG) has a serial control of (&REC_SC) for item (&ITEM). This combination is not supported in Oracle Inventory for this transaction."


The issue can be reproduced at will with the following steps:

1. Navigate to Transactions -> Inter-organization Transfer using the Inventory responsibility.

2. Enter the "To" Org.

3. Select Type = Direct Org Transfer.

4. Enter the transaction line. Identify the serial number(s) and save the transaction.

5. Navigate to the Transaction Errors Re-Processing form using the Oracle Installed Base Admin responsibility. There is an error for the transaction stating that the serial control combination is not supported in Oracle Inventory for this transaction.




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