Freight Cost Did Not Come Through to Order Management (Doc ID 395242.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
***Checked for relevance on 30-SEP-2013***


Symptoms

On 11.5.10.2 in Production:
The cost entered in the Shipping Transactions form does not come through to Order
Management.

EXPECTED BEHAVIOR
Expect that the Cost entered should come through as a Charge based on the Formula set up etc.

STEPS
The issue can be reproduced at will with the following steps:
1. Set up Formula and Modifier as per  <Note 134046.1> - Freight/Special Charges & Converting
Freight Costs into Charges w/ Basic Pricing
2. Enter order and process through Shipping. Enter Freight Cost and after Interface Trip Stop
Charge does not come through.


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot get the Cost to Charge conversion as per the <Note 134046.1> -
Freight/Special Charges & Converting Freight Costs into Charges w/ Basic Pricing

.

Cause

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