IEX: Is It Possible To Change E-Mail Title/Subject line for Collections Correspondence?
Last updated on JULY 12, 2017
Applies to:Oracle Advanced Collections - Version 220.127.116.11 and later
Information in this document applies to any platform.
Correspondence emails are generated from Advanced Collections and have a subject of - 'Message from Collections Department' and no text body in the e-mail. The e-mail contains only a PDF attachment called collections.pdf. Is there a way to update the Subject and the body of the email? Is there a way to make the Customer Name/Number list in the subject line?
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