Can Not Create Emergency Contact, Error: - ORA-20001 The Contact Type you have entered for this Contact Relationship does not exist

(Doc ID 396113.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Oracle HRMS (Self Service) - Version: 11.5.10


Symptoms

On 11.5.10.2  in Test:
When attempting to enter in an Emergency Contact record, the following error occurs.

ORA-20001: The Contact Type you have entered for this Contact Relationship does not exist.

ORA-06512: at "APPS.HR_UTILITY", line 934

ORA-06512: at"APPS.HR_PROCESS_CONTACT_SS", line 8908 ORA-06512: at line 1



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Employee Self Service
2. Personal Details
3. Emergency Contacts
4. Add Complete details as required
5. Submit


.

Cause

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