Plan Name Change on 01-JAN not Reflected During Open Enrollment Period (Doc ID 396129.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:

Find that after changing the Medical plan name (for display) on 01-Jan-2014 from "Aetna POS" to "Open Access POS" and processing the Open life event with Occurred Date 01-Jan-2014 with Enrollment Period 13-Nov-2013 to 03-Dec-2013, the old plan name is displayed not the new name as of 01-Jan-2014.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.

2. Navigate to Total Compensation > Program and Plans > Plans and date track to 01-JAN-2014.

3. Query the plan in question and change the name as an Update.

4. Navigate to People > Benefits Service Center and query an eligible employee.

5. Process the Open life event for 2014.

6. Date track to a day within 13-Nov-2013 and 03-Dec-13 and access the enrollment form.

See that the old plan name is displayed.

Cause

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