Repair Order Error: 'APP-FND-00698: Flexfield segment combination not found.' When Updating Logistics Line (Doc ID 396525.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 15-Nov-2013***
CSDREPLN.fmb
CSDRCSHP.pld


Symptoms

When attempting to update the return line logistics on a repair order, the following error occurs:

'APP-FND-00698: Flexfield segment combination not found.

Inform your system administrator that the combination identified by the unique ID number <id> could be found in the combinations table for the flexfield structure identified by Application = INV, Flexfield Code = MTL and Structure Number 101'

 

This is happening only if the profile option 'Service: Inventory Validation Organization' is set to master organization. If this profile is set to a child organization, the error does not occur.

Steps To Reproduce:
1. Create a Repair Order.
2. Receive RMA.
3. Update logistics.

This error can be also generated when opening the Repair Order form for a Repair Order or Service request.

Cause

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