OCM Workflow Error Creating Credit Application (Doc ID 396627.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Credit Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Workflow error creating a case folder in Oracle Credit Management.

AR_CMGT_WF_ENGINE.GATHER_DATA_POINTS(ARCMGTAP, 10068, Unable to Generate Case
Folder, Error While Getting Data from AR_TRX_BAL_SUMMARY, Probably exchange
rate is not set correctly Sql Error:User-Defined Exception)
Wf_Engine_Util.Function_Call(ar_cmgt_wf_engine.gather_data_points, ARCMGTAP,
10068, 435083, RUN)

Note: The error will vary slightly.


Cause

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