System Allows Warehouse Change After Released to warehouse but before pick release completes
(Doc ID 397016.1)
Last updated on MARCH 08, 2023
Applies to:Oracle Shipping Execution - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
On 11.5.10 in Production:
Find that even though the processing constraint which prevents changes to warehouse after order line has been pick released is enabled, users are still able to change warehouse after an order has been pick released but before the associated move order has been transacted in Inventory.
Expect to receive an error message preventing changes to warehouse, if order line has been pick released. This should occur regardless of whether the corresponding move order has been transacted in Inventory or not.
The issue can be reproduced at will with the following steps:
1. Navigate to setup->rules->security->processing constraints, verify that the processing constraint which prevents changing warehouse after line has been pick released is enabled.
2. Enter and book a new order, with order line assigned to warehouse A
3. Pick release this order in warehouse A. Move orders are not automatically transacted when a line is pick released.
4. Find the order again, and change the warehouse on this order line to warehouse B
5. No error results
6. Switch users to the Inventory user
7. Navigate to move orders->transact, and attempt to find this order line in order to transact the move order.
8. Unable to find the order. Get error message that there are no move orders available to transact. This error occurs regardless of whether warehouse A or B is specified.
The issue has the following business impact:
Due to this issue, users cannot transact the move order.
Also, after step 3, a pick slip was printed. Because the warehouse was allowed to be changed, the pick slip now shows the incorrect warehouse. This causes problems reconciling inventory records.
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