Best Price Set In The Event Phase For Price List But Precedence Incompatibility Error Message on Sales Order (Doc ID 397236.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Advanced Pricing - Version 11.5.9 and later
Oracle Order Management - Version 11.5.9 and later
Information in this document applies to any platform.

Symptoms

3. Both have a Precedence of 220.
4. Enter an Order for item X with the Customer of Anixter
5. Error
Failed to resolve incompatibility between Price List duplicate price list lines (i.e. equal precedence): Anixter Portable Cord Price List and Portable Cord Price Sheet.

Changes

Two Price List Lines set up for same Item with same UOM and same Precedence but with different Prices.
In the Event Phases form, for the seeded Phase "List Line Base Price" the Incompatibility Resolve Code at user Level is set to Best Price. Of course, at the Seeded level, it is set to Precedence and that is not changeable - it is grayed out.

Cause

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