Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 220.127.116.11 to 12.1. [Release 11.5 to 12]
Information in this document applies to any platform.
Checked for Relevance on 03-Feb-2015
Checked for relevance on 09-APR-2010.
Many users of Service Contracts have requirements to bill for Service as it is consumed rather than some regular monthly fee. The actual specifics of the requirements will vary, but in general the basic requirements are:
1. The customer is buying a block of Service, for example 40 hours of on-site work.
2. The customer must be billed, and revenue recognized, as the Service is consumed.
3. When the amount of Service consumed is nearing the amount purchased (30 of the 40 hours have been consumed), someone should be notified so that negotiations for a new Contract can begin.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms