Total Shipment Cost Incorrect On Consolidated Invoice Approval (Doc ID 397341.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When a Consolidated Invoice (created out of two invoices for a shipment each with half of the total shipment cost) is being approved, the Total Shipment Cost is shown as doubled in the Approval screen
EXPECTED BEHAVIOR
Expect that the Total Shipment Cost is the same as that in the shipment

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Plan a shipment
2. Manually create two invoices for that shipment each with half of the shipment cost and match it
to the shipment
3. Then create a Consolidated Invoice, from the two invoices
4. Approve the Consolidated Invoice, and the Total Shipment Cost is shown as double the shipment
cost

-- Business Impact:
The issue has the following business impact:
Due to this issue, users are confused when approving Consolidated Invoice

Cause

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