DATAFIX: Exists Open Sales Order Headers With no Associated Open Lines, Order Header Or Line Workflows (Doc ID 397565.1)

Last updated on FEBRUARY 01, 2025

Applies to:

Oracle Order Management - Version 11.5.1 and later
Information in this document applies to any platform.

Actual Behavior

Sales Order Headers are stuck in an OPEN status where there exists no associated open order lines, order header or line workflows.

Expected Behavior

Sales order should close once all the lines are closed and line and header workflow is purged.

Steps

Data corruption, issue cannot be reproduced at will

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In this Document

Symptoms

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