My Oracle Support Banner

For Some Customers No Dunning Letter Is Printed Even Overdue Invoices Are There And The Setup Is Correct (Doc ID 397649.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version to [Release 11.5.10]
Information in this document applies to any platform.
ARDLGP - Dunning Letter Generate
ARDLP.RDF - Dunning Letter Print
ARDLP_NON_SRS - Dunning Letter Print from Dunning Letter Generate


You did the Customer Profile Setup for several customers.
While running the dunning letter program some customers do not get dunned even the setup is the same and open transactions are available to be dunned.

Expect that a dunning letter is generated for those customers


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.