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For Some Customers No Dunning Letter Is Printed Even Overdue Invoices Are There And The Setup Is Correct (Doc ID 397649.1)

Last updated on JUNE 10, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
ARDLGP - Dunning Letter Generate
ARDLP.RDF - Dunning Letter Print
ARDLP_NON_SRS - Dunning Letter Print from Dunning Letter Generate


Symptoms

You did the Customer Profile Setup for several customers.
While running the dunning letter program some customers do not get dunned even the setup is the same and open transactions are available to be dunned.

EXPECTED BEHAVIOR
Expect that a dunning letter is generated for those customers



Cause

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In this Document
Symptoms
Cause
Solution

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