Error when checking out from iStore - "ORA-01086: savepoint 'SUBMITQUOTE_PVT' never established"
Last updated on MAY 19, 2017
Applies to:Oracle iStore - Version 22.214.171.124 and later
Information in this document applies to any platform.
"Checked for relevance on 07-Feb-2011"
When trying to checkout from the shopping cart, an application error window is received.
The application is currently not available or an unexpected error has occured. Please try againlater. If this message persists, please contact the system administrator.
Message: ORA-01086: savepoint 'SUBMITQUOTE_PVT' never established ORA-06512: at "APPS.IBE_QUOTE_CHECKOUT_PVT", line 912 ORA-01086: savepoint 'SUBMIT_QUOTE_PUB' never established ORA-06512: at "APPS.ASO_UTILITY_PVT", line 107 ORA-06512: at "APPS.ASO_QUOTE_PUB", line 1133 ORA-01086: savepoint 'SUBMIT_QUOTE_PVT' never established ORA-06512: at "APPS.ASO_SUBMIT_QUOTE_PVT", line 1150 ORA-01086: savepoint 'CREATE_ORDER_PVT' never established ORA-06512: at "APPS.ASO_UTILITY_PVT", line 107 ORA-06512: at "APPS.ASO_ORDER_INT", line 2259 ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512: at "APPS.IBE_QUOTE_W1_PVT", line 6652 ORA-06512: at line 1
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms