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SCHORD: Schedule Orders Program Failed ORA-01555 ORA-06512 (Doc ID 398553.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
SCHORD

Symptoms

On 11.5.10.2:

When attempting to run Schedule Orders, the process takes forever (over 8 hours) the following error occurs.

ERROR
ORACLE error 1555 in FDPSTP Cause: FDPSTP failed due to ORA-01555: snapshot to
old: rollback segment number with name "" too small. ORA-06512: at
"APPS.OE_SCH_CONC_REQUESTS", line 158. ORA-06512: at line 1. The SQL statement
l..

STEPS
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Orders, Returns >Schedule Orders > run with default parameters (wide open)
Results: The request runs for a long time and finally completes with error above.
The log file generated by the request is very large, over 555 MB.


Cause

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In this Document
Symptoms
Cause
Solution


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