All Credit Card Authorizations are Failing with Transaction Status of 9 (Doc ID 398980.1)

Last updated on OCTOBER 12, 2016

Applies to:

Oracle Payments - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
IBY_TRXN_SUMMARIES_ALL.STATUS 9
The reason of this note is to have details for the status of 9, as it is not defined in the IBY_TRANSACTION_STATUS lookup and rarely see this status.


Symptoms

When attempting to process Authorizations with a real-time Payment System (i.e. Paymentech, Paypal, etc.) a Communication Error occurs.

Looking at the IBY_TRXN_SUMMARIES_ALL table, the authorization transactions show a status of 9.

 

Changes

 

Cause

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