During Time Entry, Receive Error "The Oracle Error Is: ORA-20000: ORA-20001: A Compile Version Of The Formula 3917 Cannot Be Found"

(Doc ID 399082.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle Payroll - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to enter a timecard, get error:

The Oracle error is: ORA-20000: ORA-20001:ORA-20001: A compiled version of the formula 3917 cannot be found. Check that it exists and has been compiled before attempting to run it.

 

STEPS
The issue can be reproduced with the following steps:

1. Log into Self Service Time responsibility
2. Navigate to 'Create Timecard'
3. Enter timecard details and click on 'Continue'

Cause

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