"Applications SSO Auto Link User" (APPS_SSO_AUTO_LINK_USER) Profile option doesn't work and still ask to manually link the user (Doc ID 399117.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Applications Technology Stack - Version 11.5.10.0 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Description:

When login to SSO home page for Oracle Applications 11i that is integrated with Oracle Application Server 10g, system is asking for linking an existing OID user to an existing APPS user although the 2 users in OID & APPS is existing with the same name and profile option "Applications SSO Auto Link User" is set to "Y" at "Site" level.

Expected behavior:

Steps to reproduce the issue:

  1. Log into SSO home page of Oracle Applications 11i.
  2. System asks to link the existing OID user with an existing APPS user, and the "Request Information" page appears waiting for "username" & "password" for an existing E-Business user to be linked.

Cause

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