Receipt Workbench Performance Issue: Slow Performance of Reversing a Receipt in a Brazilian Localization Instance, After Upgrading to 11.5.10.2

(Doc ID 399323.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
Form:ARXRWMAI.FMB - Receipts


Symptoms

In a Brazilian localization instance, Reversing a receipt in the Receipts workbench is taking too long.

Steps to Reproduce:

  1. Navigation: Receipts > Receipts
  2. Query a specific receipt
  3. (B): Click Reverse Button
  4. Enter Category=Reverse
  5. Enter Payment and Reason=Payment Reversal
  6. (B): Click Reverse Button

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms