Staged/Pick Confirmed Status but Unable to Ship Confirm

(Doc ID 399730.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
SHIP CONFIRM / INTERFACE TRIP STOP
***Checked for relevance on 02-Apr-2013***

Symptoms

When ship confirming it was noticed that there are numerous deliveries which are stuck after a user did something (it is unknown precisely what) which updated all open deliveries (across all orgs)

The deliveries show a status of confirmed, while the contents tab shows a line
status of Staged/Pick Confirm with a next step of Ship Confirm/Close Trip Stop.

When attempting to to Ship Confirm the following error is recieved  

 

Error: This action cannot be performed on all selected records. There appears to be no change to the delivery.




Cause

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