Last updated on FEBRUARY 23, 2015
Applies to:Oracle Receivables - Version 220.127.116.11 and later
Oracle Teleservice - Version 18.104.22.168 and later
Information in this document applies to any platform.
***Checked for relevance on 01-Feb-2014***
Trying to create a service request where the bill too address is a 3rd party account.
The customer does not have a bill to usage as all there billing goes to a third
party which has a different customer account number. Both customers are active
and related correctly in AR. .
The address of the 3rd party account does not appear in the bill to LOV in the service request forms.
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