Mass Close Will Close Work Orders With Outstanding Purchase Orders or Requisitions (Doc ID 401114.1)

Last updated on JULY 03, 2016

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:
In the Maintenance Workbench, the Mass Close Order will close work orders with open purchase
orders or requisitions.
However, the system behaves correctly when closing work orders via the Close Work Orders form as
it throws an error when open PO/PR exist.

EXPECTED BEHAVIOR
Expect the work order not to close when open purchase order or requisitions exist. The following
error should be seen:
"APP-WIP-25309. There is an open Requisition or Purchase Order attached to this job/schedule."

STEPS
The issue can be reproduced at will with the following steps:
1) Responsibility: Enterprise Asset Management
2) Go to Work Orders -> Work Orders
3) Create and release a work order with OSP resource requirement
4) Create and approve a PR that link with the work order
5) Approve the PR
6) Complete the work order
7) Go to Work Order Planning -> Maintenance Workbench
8) Find the work order in Maintenance Workbench
9) Mass Close the work order
10) The work order would be closed successfully, which is incorrect behavior



Cause

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