One Or More Credit Memos Have Been Applied For The Full Amount Of This Invoice, When Recognizing Revenue Manually

(Doc ID 401528.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version: 11.5.10
This problem can occur on any platform.
ARXRAATR.FMB - Revenue Accounting

Symptoms

-- Problem Statement:

When attempting to recognize the revenue manually through revenue accounting window form
(NAV Control/Accounting/Revenue Accounting), the following error occurs:
.
One or more credit memos have been applied for the full amount of this
invoice
.
The invoice, in fact, has a credit memo fully applied.

EXPECTED BEHAVIOR
Expected is that revenue recognition can be run once Credit Memo has been
applied.


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1.
Have Transaction and Credit from OM that use Invoicing and Accounting Rule in Advance. The
distributions only contain a line for UNEARN.
2.
Go to control/Accounting/Revenue Accounting and recognize the revenue
manually.
Click on Actions button.  The error occurs:

"One or more credit memos have been applied for the full amount of this invoice"




Cause

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