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Troubleshooting Problems Accessing Configurator from the Database (Doc ID 401646.1)

Last updated on DECEMBER 13, 2020

Applies to:

Oracle Configurator - Version 11.5.10.0 and later
Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Purpose

 These scripts can be used to determine whether there is an issue with the URL used in accessing the Configurator from the database.  

Possible symptoms that may be seen that would benefit from these script are:

       - Batch Validation errors

       - SSL errors  

Troubleshooting Steps

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