11.5.10+: Unable to Process Invoice Adjustment due to Final Matching Hold
Last updated on JULY 01, 2013
Applies to:Oracle Payables - Version 188.8.131.52 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
-- Problem Description
Invoice adjustment cannot be validated and accounted.
Invoice appears on Unaccounted Transactions Report.
Invoice was matched to a PO and the PO was finally closed in Oracle Purchasing before the invoice was fully processed.
Final Matching Hold exists on the invoice.
-- Steps to Reproduce
Payables > Invoices > Entry
Enter Invoice, Match to PO
Purchasing > Finally Close the PO
Receive Warning - Final Close is irreversible. Continue? Select Yes to continue.
Realize the Invoice needs correcting and enter an adjustment.
Attempt to validate
Invoice is placed on Final Matching hold.
-- Business Impact
Invoice stuck in system with Final Matching Hold that cannot be removed
Invoice is matched to a PO that was finally closed before the invoice was processed.
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