When Trying to Cancel Order Line Error WSH_NO_DATA_FOUND Is Raised (Doc ID 401835.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Shipping Execution - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
***Checked for relevance on 26-Jul-2013***


Symptoms

When attempting to cancel a sales order line,  the following error occurs:

ERROR
-----------

Error: WSH_NO_DATA_FOUND

 

STEPS
------------
The issue can be reproduced at will with the following steps:

1. Order Management Super User responsibility
2. Orders, Returns > Order Organizer
3. Query sales order number 
4. Navigate to the line to be cancelled
5. Actions > Cancel > Enter Reason >
6. Receive error in Process Messages Form:
   WSH_NO_DATA_FOUND

Cause

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