UWQ Node Delinquent Customers Errors With FRM-40735: JTF_GRID_EVENT Trigger Raised Unhandled Exception ORA-06502

(Doc ID 401877.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.
FORM:IEUSEUWQ.FMB - UWQ Selector GUI


Symptoms

When attempting to scroll through customer accounts in UWQ the following error occurs. It is possible to continue to work, but occasionally the form hangs and no inputs can be made.


ERROR
IN ON_ERROR trigger
FRM-40735: JTF_GRID_EVENT trigger raised unhandled exception ORA-06502


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Resp. Collections Agent
2. NAV Collector's Workqueue
3. Node Delinquent customers. Scroll through customers and error occurs.


Cause

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