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iSupport: How To Configure 'Support Resources' On User Homepage (Doc ID 402119.1)

Last updated on DECEMBER 29, 2017

Applies to:

Oracle iSupport - Version 11.5.10.2 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

* Question 1:
  How to configure the Default Homepage for an iSupport Employee or Business user?

* Question 2:
  The iSupport Default Homepage contains a "Support Resources" region with the following options:

     . Find solutions to your problems
     . Frequently used solutions
     . Create service request
     . Update your personal information
     . Participate in forums
     . Technical library
     . Provide us your feedback

Is it possible to offer just some of the options to the Users?

Solution

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