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Change Ship Method On Pick Released Order Line Unassigns Delivery (Doc ID 402270.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 and later
Information in this document applies to any platform.
***Checked for currency and revised to simplify on 5-Nov-2014***
Checked for currency on 13-Mar-2016; added the error APP-WSH-228467: You cannot perform an action on a new record Error


Symptoms

Find that when shipping method has been changed for any order line after that line has been pick released, this line is unassigned from its delivery. Result is a line with a delivery status of staged/pick released, but no delivery id.
The error "APP-WSH-228467: You cannot perform an action on a new record" may occur

EXPECTED BEHAVIOR
Expect to be able to change the ship method after line has been pick released, and not have the delivery detail be unassigned from its delivery.

STEPS
The issue can be reproduced at will with the following steps:
1.   Navigate to the shipping transactions form, and find a delivery detail that has been pick released and is ready to be ship confirmed.
2.   Observe that this delivery detail has been assigned to a delivery
3.   Change the shipping method on this delivery detail
4.   The detail is unassigned from its delivery.  Now there is no delivery_id showing for this delivery detail

Cause

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In this Document
Symptoms
Cause
Solution
References

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