Customer Form, Contacts Issue: New Contact Added in Another Application Such as Customers On Line, Sales On Line or Customer Management Are Not Visible in Customer Form (Doc ID 402475.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.
Checked for relevance on 25-Jan-2009

FORM:ARXCUDCI.FMB - Customers

Symptoms

When you create a contact using an application other than Oracle Receivables, such as Customers On Line, Sales on Line or Customer Management, the contact created is not visible when you are viewing Contacts at the Account or Site Level in the Customer Form.

Steps To Reproduce:

Responsibility: Sales on Line
Navigation: Customer tab

Responsibility: Receivables Manager
Navigation: Customers > Standard

Cause

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