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Online Tax Forms, Errors: ORA-20001: HR_FLEX_VALUE_MISSING: N, COLUMN, AUDIT_INFORMATION5, N, PROMPT, Last Name Different Flag (Doc ID 402489.1)

Last updated on MAY 21, 2018

Applies to:

Oracle HRMS (US) - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

Updating the Self Service Online Tax Forms, when you attempt an update the following error is returned
after hitting SUBMIT:

We cannot process your submission at this time. If this persists, contact your HR/Payroll Representative and refer to the following error message:     


ORA-20001:HR_FLEX_VALUE_MISSING: N, COLUMN, AUDIT_INFORMATION5, N, PROMPT, Last Name
Different Flag (PAY_US_OTF_COMMIT_ERROR)

Cause

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