How To Set up Trade Management For Use of Claim Investigations in Receivables
(Doc ID 403058.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]Oracle Trade Management - Version 11.5.10 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
Irrelevant- All those steps are not required anymore.
Goal
Trying to create Receipt related Chargebacks in Receivables (AR).
This can only be done with the Claim Investigation activity within the applications form.
In the instance, this seeded value does not exist in the Applications form or the Payment Method.
Research of this indicates that setups in Marketing Online / Trade Management as per <Note 187352.1>
Customer needs assistance in making the setups for the Claim Investigations value to be available in AR.
Solution
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In this Document
| Goal |
| Solution |
| Community Discussions |
| References |