CSXSRISR: API Programming Error Parameter p_type_id is Invalid When Update SR With End-Dated SR Type
(Doc ID 403233.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 18.104.22.168 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
When attempting to update a service request with end dated SR type in the Service Request form,
the following error occurs.
'API Programming Error (CS_ServiceRequest_PVT.Update_SR_Validation): The value "12003" for
parameter p_type_id is invalid.'
The issue can be reproduced at will with the following steps:
1. Open a service request with and end-dated SR Type
2. Change the Status field for e.g.
4. Above error will occur.
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