OAM: Applications System Status Is Not Accessible For Admin, Forms And Web Tiers (Doc ID 404222.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Applications Manager - Version 11.5.8 to 11.5.10.0 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 23-NOV-2013

Symptoms

Unable to access the Admin, Forms and Web tier information from Applications Dashboard in Oracle
Applications Manager. In the table "Applications System Status" (Tab: Overview) the icons show that Admin, Forms and Web tiers are 'Up' (with a green tick). Expected is to have a white tick in a green circle; however there is no green circle at present. Without circle there is no link to see the status details for the Web, Admin and Forms tiers.


STEPS


Log into OAM and see the following:

Tab: Overview
Section: Application Service Status:

Admin - non-clickable green tick (used to be clickable) (INCORRECT)
Database - clickable white tick in a green circle (CORRECT)
Concurrent Processing - clickable white tick a in green circle (CORRECT)
Forms - non-clickable green tick (used to be clickable) (INCORRECT)
Web - non-clickable green tick (used to be clickable) (INCORRECT)


Cause

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