Images Don't Display On Item Specification Page (Doc ID 404317.1)

Last updated on JUNE 26, 2016

Applies to:

Oracle Advanced Product Catalog - Version: 11.5.10.2
This problem can occur on any platform.

Symptoms

When upgrading from 11.5.9 to 11.5.10.2 the long description and the images do not appear on the Item Specifications Page. I want to attach a drawing to the Images so that the drawing can be seen whenever you search and bring up an item.
Even with the setup correct the image does not appear. However on the Attachments Tab of the item the drawing will open.

EXPECTED BEHAVIOR
Expect the long description and images to appear on the Item Specifications Page.

STEPS
The issue can be reproduced at will with the following steps:
Item Simple Search:  -- any item --
Attachments Sub-Tab
Item Revision 1-1
Add image file attachment from desktop.
Apply
Click on Item Specifications Sub-Tab
Actions: Update > Go
Try to add image, but the attached file is not available.
.

Cause

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