Custom Pack Slip Document not created, or shows no data returned (Doc ID 404509.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Checked for relevance 3-DEC-2011

Customer has a customized version of the Packing Slip Report. The report has been defined using a customized program name and a customized short name.  When the "Print Document Set" button is pressed from the Shipping Transactions form, deliveries tab,  the customized packing slip printed does not have a packing slip number and does not show any information.

The issue does not occur if:

1.  The customized pack slip executable is called using the Oracle seeded program name.
2.  The Ship Confirm button on the Shipping Transactions form is selected,  rather than the 'Print Document Set' button.

Cause

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