No Email Notification For Remittance Advice (Doc ID 404588.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When completing payment process, no notification for remittance advice being sent to Supplier.
user who is supposed to receive the notifications login to the ebusiness suite, but found no
notification for remittence advice appear in the worklist.

After applying codefix suggested in <bug 3506795>, the following error is received :

<<Error in Workflow APPEWF/28827 3835: Error '-20002 - ORA-20002: 2018: Unable
to generate the notification XML. Caused by: 2323: Message template '
O_OPEN_MAIL_FYI' in item type 'WFMAIL' can not be found
WF_MAIL.getTemplateName(nid => 1124207>>

Cause

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