Party Merge Concurrent Error Out If Parties Have 2 Or More Relationships (Doc ID 404830.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Trading Community - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Oracle Customers Online - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
Oracle Customers Online - Version: 11.5.10.2 to 11.5.10.3
This problem can occur on any platform.
Checked for relevance on 25-Nov-2008

Symptoms

When attempting to merge customers via customer On Line,the following error occurs.

ERROR
Errors in Merge :
-----------------
Application: Receivables
Error: Merge failed in Receivables (HZ_PARTY_RELATIONSHIPS ) with the following error message:
The party relationship (ID:48536) on From party cannot be merged with the party relationship (ID:48565) on To party, because both the parties have relationship parties that should be merged first.
The following record was being handled when the error occurred :

STEPS TO REPRODUCE:

Responsibility: Oracle customers Online Data Librarian Super User
Navigation: Create Merge Set > Run (Party) Merge
.

Cause

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